Why a checklist?
Opening a counter without a checklist is how shops end the day with mismatched cash, missing stock and a queue of unhappy customers. The list below is what we hand to every new Biliqo POS customer on day one.
1. Set the cash float
Decide the opening cash drawer balance (usually ₹2,000–₹5,000 in mixed denominations). Record it as the shift opening balance in Biliqo so the closing reconciliation has a reliable starting point.
2. Print a test bill
Print a ₹1 test bill on every paper roll size you use (58mm / 80mm / A4). Confirm GSTIN, HSN, totals, QR and footer all render correctly. Better to fix the template now than during a Saturday rush.
3. Add at least one cashier user
Owner accounts should not run the counter. Create a cashier role for each operator. Cashiers get the streamlined POS terminal — no access to financials, masters, or settings.
4. Set the manager-override PIN
For voids, discounts above a threshold, and price-edits, Biliqo requires a manager PIN with an HMAC-signed approval token. Set it in Settings → POS before the first transaction.
5. Pre-print barcode labels
For loose / unbranded items, print barcode labels (Code128 is the safe default). Stick them before stock leaves the godown — not at the counter.
6. Configure quick-cash buttons
Set the four "quick-tender" buttons to your most common note values (₹100, ₹200, ₹500, ₹2000). One tap = correct cash entry, fewer change errors.
7. Define payment modes
Cash, UPI, card, wallet, store-credit — make sure each is enabled, mapped to the right ledger, and surfaces on the split-tender screen.
8. Test offline behaviour
Pull the network cable for two minutes. The terminal should hold orders gracefully (POS is local-first) and sync the moment connectivity returns. Train staff on the warning banner.
9. Set the idle-lock timeout
A logged-in counter is a security hole. Set idle auto-lock to 5–10 minutes in Settings → POS. Cashiers unlock with their password — supervisors with the manager PIN.
10. Print the closing report dry-run
Before opening, do a dry-run shift close. Verify the report shows zero sales, opening float, and reconciles to ₹0 variance. Now you trust the closing flow.
Bonus: rehearse the refund
Run a fake refund on a real product. A team that has never refunded before will fumble the first real one — practice once, save many minutes later.
TL;DR
A POS counter is an operational discipline, not just software. Tick these 10 boxes and your first shift will look like your hundredth.